1. Information We Collect
We collect information you provide directly to us, such as when you create an account, book a service, or contact customer support. This may include your name, email address, phone number, address, and payment information.
We also collect information automatically when you use our services, such as your IP address, device information, browsing history, and location data (if you enable it).
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services.
- Process your bookings and payments.
- Communicate with you about your account and our services.
- Personalize your experience.
- Prevent fraud and ensure the security of our platform.
- Comply with legal obligations.
3. Information Sharing
We may share your information with:
- Service providers who need access to your information to perform services on our behalf (e.g., payment processors, customer support).
- Other users, such as when you book a service with a specific provider (we share necessary details to facilitate the service).
- Law enforcement or other third parties if required by law or to protect our rights.
We do not sell your personal information to third parties.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet-based site can be 100% secure, so we cannot guarantee absolute security.
5. Your Choices
You can access and update your account information at any time. You may also have a right to request deletion of your personal data, subject to certain exceptions. You can opt-out of promotional communications by following the unsubscribe instructions in those messages.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities and to personalize your experience. You can manage your cookie preferences through your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@servicebook24.in.